Update on new support for voluntary sector

It's all change at the top as a new set of national services start to roll out across the land, bringing a new range of support to the voluntary sector and the people who support it. It's intended to herald a new way of doing things after the first few years of ChangeUp, and includes the work of the existing regional ICT Champions. like me [hello].

Improving Support is a new CapacityBuilders-funded website that provides information about the nine National Support Services that replace the six Hubs. It only has basic information on it so far, as most of the services are only due to start up in earnest this summer, so there's not much about what they're going to do or how they're going to work. Some strands provide an overview of what they'll do over three years. Some have listed activities for the first year.

For example Volunteering will be led by Volunteering England, whose activities start with "research to identify the practical support that frontline organisations need." And the Collaboration workstream is led by bassac, which starts its activities by "developing the reference/advisory structures". Which is similar to ACEVO's first step, which is  "Researching and scoping current provision to avoid re-inventing the wheel - and adding value to existing programme."

There is a sense of babies being lost with bath water if this sort of information is not available after the past few years of needs assessments, consortium development plans and seemingly endless surveys. But these are early days and there is also a lot of detail there about ambitions for new services and more targeted support than the Hubs provided.

So let's hope that this first phase is no more than a short initial scoping exercise. What we're waiting for is a coherent, dynamic, participative roll-out, with an army of eager beavers working across all nine workstreams, knitting together the work of over 20 national agencies to help deliver another round of change in the second tier.

Meanwhile the ICT Champions have started building a plan for the next three years. This will be based more or less on business as usual at a regional level but we hope to create a more coherent national plan and share information and ideas in a more focused way.

As the dust settles from the past few months of uncertainty we're expecting to sit in amongst this network of support and activity, translating and connecting between consortium-level organisations and the national support services. Any ideas and suggestions welcome.

improvingsupport.org.uk / welcome