Save money, improve your service and keep people happy

There's a really useful new article by Simon Davey on the ICT Hub website that explains how to plan your IT training programme. It suggests a step by step process for reviewing and planning your training as well as linking to some excellent free resources.

A lot of staff and volunteers struggle to get to grips with computers and new technology, which means that investment in hardware or software can take a long time to be repaid. Training is a way of investing in people instead, and empowering them to get the most from the resources available to them.

Training Action Plan: ICT Hub